Due to COVID Surge 2.0, we're enforcing masking in our waiting area (regardless of vaccination status). When you drop off or pick up, just put on your mask and get in and out. 😉
Do you have something small like headlights, blinkers, wipers or a check engine light?
Text us to check our schedule! You can probably just drop by and get it fixed while you wait. (Do text to make sure we can fit you in so you don't waste your time driving over to the shop.)
Wait times will vary and we only allow one person in our waiting room at a time, so you may have to wait outside. But your car will be fixed, so there's that... 🙂
Waiting with your car
If you're booking a repair or diagnostic appointment, you should plan to leave your car.
There are lots of transport options nearby and we'll help you get where you need to go!
We'll email you updates along the way and you can approve any repairs using your phone.
A Scheduled Maintenance Visit for Hybrid and Conventional vehicles lasts about 90 minutes.
You're welcome to wait in our lounge with wi-fi, comfy chairs and coffee treats while we take care of your car.
After hours key drop
You can let us know you're leaving your car after hours when you book your service.
Price will vary based on services you have us perform.
Want to wait with your car?
We have limited slots for scheduled service times and we are often booked out a week or longer.
We're also working to minimize the number of people physically in our shop at any time, so we're asking that you just pop in and out to leave your vehicle with us. Maintenance visits take about 90 minutes and we'll text when your car is ready.
Want your service sooner?
If you can drop off your vehicle, we can often fit in your maintenance in the next day or two.
Yes, show me times for a service drop off.
(You promise not to text and ask, "Is it done yet?" We promise to text you the minute it's ready.)
If you want to leave your car the night before, go ahead and select any time on the calendar and just tick the box on the booking form.
Book this if you need a problem checked out, or if we've already made repair recommendations.
You are booking a dropoff time only. Do not plan to wait with your car.
Diagnose a Problem
After your leave your car with us, you can expect to hear back within 2 days. Look for an email with an explanation and images of the issues we've found. Approve your repairs online!
Perform Recommended Repairs
You'll already be on the schedule when you drop off your car so we can let you know exactly when to expect it back. If you use the key drop, we'll text/email you with updates.
If you want to leave your car the night before, go ahead and select any time on the calendar and just tick the box on the booking form.
[ "How to Drop Your Keys" video instructions ]